Beautiful shopping should also feel secure.
At Lavanya Pretty Collection, we collect only the information reasonably needed to operate our store, fulfil orders, provide customer support, improve our website and communicate with you when you choose to hear from us.
Information We Collect
What we may receive from you
When you browse our collection, contact us, create an account where applicable, or complete a purchase, we may collect the following categories of information:
- Personal Details: Full Name, Mobile Number and Email Address.
- Address: Billing and Shipping Address required for order delivery.
- Transaction History: Order details, purchase history and relevant preference information.
- Technical Data: IP Address, Device Information, Browser Type and Cookies.
How We Use Your Data
Why your information is needed
We use your information for legitimate business and service purposes, including:
- To process, package and dispatch your orders smoothly.
- To send order confirmations, tracking details and customer-support updates.
- To prevent fraudulent activities and support payment authentication and order security.
- To improve our website, products, services and shopping experience.
- To send special promotional offers and marketing communications when you have opted in.
Payment Security
Keeping financial information protected
Your payment information is processed through trusted, industry-standard payment gateways or processors. Lavanya Pretty Collection does not store, capture or have direct access to sensitive financial credentials such as Credit/Debit Card numbers, UPI PINs or net-banking passwords.
Cookies Policy
Improving your website experience
Our website may use cookies and similar technologies to analyse website traffic, remember preferences, support website functionality and improve performance.
You can disable or manage cookies through your browser settings. Please note that restricting certain cookies may affect some website features or functionality.
Sharing of Data
When information may be shared
We do not sell or rent your personal information. Information may be shared only where reasonably necessary to operate our store, fulfil your order or comply with legal requirements.
- Delivery Partners: Relevant details required to deliver your order.
- Payment Processors: Information necessary to process and verify payments.
- Service Providers: Trusted providers supporting website, communication or operational services.
- Legal Authorities: Information where disclosure is required or permitted by applicable law.
Your Rights & Controls
You have choices regarding your information
Access Information
You may request access to the personal information we hold about you, subject to applicable requirements.
Request Corrections
You may ask us to update or correct inaccurate or incomplete personal information.
Data Deletion
You may request deletion of your personal information, subject to applicable legal and operational requirements.
Opt-Out Rights
You can unsubscribe from promotional messages and marketing emails at any time.
Data Protection
How we approach security
We take reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, misuse, alteration or disclosure.
No method of transmission or electronic storage can be guaranteed to be completely secure, so we cannot promise absolute security.
Changes to This Policy
Keeping this page current
We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable requirements. Any updated version will be posted on this page with a revised “Last Updated” date.
We're here to help.
If you have questions about this Privacy Policy or wish to exercise an available privacy right, please contact the Lavanya Pretty Collection customer support team.
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